A long time ago, in a little town, in a little school, a little girl in 4th grade was handed an ominous looking booklet with the letters ITBS stamped on it. She was told by her teacher not to open it until the all clear was given. She was also handed an answer sheet that was filled with tiny little bubbles filled with tiny little letters. And her journey of standardized testing began.
My memories of that moment are dim but I do remember the novelty of the process. Being a nervous little Nelly, I was always afraid my pencil wasn't the required "Number 2" or that I would fill in the bubbles too much or too little, a grievous sin indeed. I glanced at the clock frequently because I knew at any minute the teacher was going to say, "Time's up. Put your pencils down." In all honesty, I have no idea how I did on the Iowa Test of Basic Skills. I suppose my parents received some information but they were never ones to dwell on such things unless there was a reason to be concerned. My school days seemed to chug along with the usual flow of math, reading, story time and jump rope contests. I never knew if I was smart or dumb (no comments from my sibs, please). I did know that I loved reading and I could go the rest of my life without ever participating in another field day.
Such is not the case today. Every one and every thing gets a rating. My dentist wants to know if my recent visit met my expectations. You mean, was it as traumatic as I thought is was going to be? Hmm, yes, as per my vivid imagination. The company I ordered a sweater from wants to know if my ordering process was as pleasant as I had hoped. Well, sure. It arrived without having been dragged under a bus first. My neurologist's office wants to know if I would recommend their services to others. Why not? I could do so if someone else is stuck with a crappy health issue.
Then there are those in the hospitality business. Namely, hotels, motels, campgrounds, yurts and glamps. Technology has made it such that with the click-clack of a few buttons every disgruntled user of such services can rate, post and rant about their stay. I have learned I cannot read too many online reviews before I travel or I will choose to sleep in my vehicle instead. On the flip side, there is the practice of some vacation rental sites of rating their guests. Case in point, a friend of mine was afraid to give honest feedback on a rental site for fear she would receive a lower rating herself. Good gracious, do we really need something else to worry about while we are on vacation? And will there be a hotel left standing after the trolls have their way with such places?
I think it is time to stop the insane ratings mania. I propose we go back to bubble sheets. It will involve a piece of paper, a stamped envelope and a number two pencil. It will also require a little time for pondering and true purpose. And at some point, we need to say, "Put your pencils down."